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Discussion topic: Wi-Fi dropping

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Sally66
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This message was authored by Sally66 This message was authored by: Sally66

Wi-Fi dropping

‎22 Apr 2024 01:53 PM

My wifi has kept dropping out since yesterday - and no specific reason why 

also the speed check on Sky claims it's around 70mb but it isn't 

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: Wi-Fi dropping

‎22 Apr 2024 02:30 PM

Posted by a Superuser, not a Sky employee. Find out more

@Sally66 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Gen4
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Re: Wi-Fi dropping

‎22 Apr 2024 02:57 PM

Our WiFi has been an issue on & off for the past couple of months. It drops out for no apparent reason and when I go through all the available troubleshooting/checking it says there shouldn't be a problem. This is especially annoying when the WiFi constantly drops out upstairs and I pay an additional £5-7/mth for the Booster which is supposed to avoid these issues occurring

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