Discussion topic: Using my name

This message was authored by Kevin57 This message was authored by: Kevin57

Using my name

Good day,  I have contacted sky before and they said they will look into it, I use to live at a address and I found out that the person there use my name to take out sky broadband and recently I found out they still using my name I am so upset I said I will get back to you all and see or for the coming week I will contact my solicitor this is stressing. 


Kevin Drummonds 



All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Using my name

Posted by a Superuser, not a Sky employee. Find out more

You’re not talking to Sky Customer Services on here as this is a customer based forum where customers try to help other customers.


They are probably still investigating this. You will need to recontact Sky as this isn't something fellow customers can help with. 

You could consider a complaint if not resolved 



Also you could contact Action Fraud




Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by mae-3 This message was authored by: mae-3

Re: Using my name



Identity theft is a matter for the police.


Zen internet on G.fast (250Mbps down, 50Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion