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Discussion topic: Using my name

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This message was authored by Kevin57 This message was authored by: Kevin57

Using my name

Good day,  I have contacted sky before and they said they will look into it, I use to live at a address and I found out that the person there use my name to take out sky broadband and recently I found out they still using my name I am so upset I said I will get back to you all and see or for the coming week I will contact my solicitor this is stressing. 

Regards 

Kevin Drummonds 

 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Using my name

Posted by a Superuser, not a Sky employee. Find out more

@Kevin57 
You’re not talking to Sky Customer Services on here as this is a customer based forum where customers try to help other customers.

 

They are probably still investigating this. You will need to recontact Sky as this isn't something fellow customers can help with. 

You could consider a complaint if not resolved 

https://www.sky.com/help/articles/how-to-make-a-complaint

 

Also you could contact Action Fraud

https://www.actionfraud.police.uk/a-z-of-fraud/identity-fraud-and-identity-theft

 

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by mae-3 This message was authored by: mae-3

Re: Using my name

@Kevin57 

 

Identity theft is a matter for the police.

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