Discussion topic: Upgraded my sky broadband package, and the original has gone so slow

This message was authored by: Mike12344 · ‎07 Sep 2022

Now we have upgraded (not connected yet) our original has gone so slow. Good job for cooling off period, so I can go to BT

This message was authored by: GD1 · ‎07 Sep 2022

@Mike12344 Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: TimmyBGood · ‎08 Sep 2022

@Mike12344 wrote:

Now we have upgraded (not connected yet) our original has gone so slow.

That's going to be a coincidence: how would it be in the interest of any ISP to lose your new fixed minimum period subscription by deliberately reducing line speed of the existing service?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Upgraded my sky broadband package, and the original has gone so slow

Upgraded my sky broadband package, and the original has gone so slow

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Re: Upgraded my sky broadband package, and the original has gone so slow

Re: Upgraded my sky broadband package, and the original has gone so slow

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