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Discussion topic: Tp-link AXE5400 Archer AXE75

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This message was authored by abgabba This message was authored by: abgabba

Tp-link AXE5400 Archer AXE75

Hi,

I've just bought a Tp-link AXE5400 Archer AXE75 but I cannot connect to the internet. I get an orange solid LED light on the router, meaning there is no internet.

 

I am on Sky Broadband Ultrafast Plus 500 Mb/s FTTP.

 

Could someone please walk me through how to connect this router to the network?

 

Thank you!

 

P.S. My sky hub is working fine.

 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Tp-link AXE5400 Archer AXE75

Posted by a Superuser, not a Sky employee. Find out more

@abgabba 

 

The only way to authenticate a tp link ax model is via dhcpv6 prefix delegation and then it doesn'work on all exchanges.

 

Try this

 

Tp link AX is on latest firmware



IPV6 on (advanced menu option)

Dynamic IP (SLAAC/DHCPv6)

advanced settings: DHCPv6

prefix delegation enabled

DNS address: get dynamically from ISP



IPv6 LAN



SLAAC + stateless DHCP


----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
abgabba
Topic Author
This message was authored by abgabba This message was authored by: abgabba

Re: Tp-link AXE5400 Archer AXE75

Spoiler
 

Thank you for quick answer. But how do I access these settings?

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Tp-link AXE5400 Archer AXE75

Posted by a Superuser, not a Sky employee. Find out more

@abgabba 

 

Ideally via an etherneted connection to the tp link (don't use the tether app)

using whatever ip address the tp uses

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
abgabba
Topic Author
This message was authored by abgabba This message was authored by: abgabba

Re: Tp-link AXE5400 Archer AXE75

Thank you!

I'll try that and will report later if it works!

 

Thanks 🙂

abgabba
Topic Author
This message was authored by abgabba This message was authored by: abgabba

Re: Tp-link AXE5400 Archer AXE75

Thank you very much for your help!

That seems to be working now!

 

TR-link AEX5400 Archer AXE75 Sky settings.png

 

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