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Discussion topic: Broadband connection gone in Ballina?? no operators available

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This message was authored by Laura1112 This message was authored by: Laura1112

Broadband connection gone in Ballina?? no operators available

Is there any number for help on a Sunday? Internet connection gone for hours. Already reset it etc 

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This message was authored by MareAshe This message was authored by: MareAshe

Broadband

My broadband stopped working around 4:30pm today (Dunmore Road, Waterford, Ireland) .. and I had no luck with Sky support through the MySky app (which performed a Service Checker to confirm what I knew .. that there is a problem with the broadband) nor by calling Sky in the UK and by the time I was connected to a number in Ireland .. the office was closed

 

Are there others without broadband??

Has anyone else been successful with getting support??

 

signed 

a very frustrated (formula one fan) long term Sky customer

This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@MareAshe & @Laura1112 report your issues tomorrow when Sky Ireland open the lines. In practice even if you had reported the problem today nothing could happen until tomorrow. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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