0

Discussion topic: The Openteach engineer has not made an appointment.

Reply
This message was authored by: Tadhg123

The Openteach engineer has not made an appointment.

Your are sending an engineer to my house on 31st January. However, the Openreach engineer has not made an appointment yet.

Reply

All Replies

This message was authored by: GD1

Re: The Openteach engineer has not made an appointment.

Posted by a Superuser, not a Sky employee. Find out more

@Tadhg123  You're not talking to Sky, this is a customer helps customer forum.  What does your order tracking show?   https://www.sky.com/ordertracking

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: peter-marlow+1966

Re: The Openteach engineer has not made an appointment.

Posted by a Superuser, not a Sky employee. Find out more
  • When I had them coming  they text a few  days  before  so you can confirm and phoned me  15 minutes  before  the  appointment 
P c marlow
This message was authored by: Chrisee

Re: The Openteach engineer has not made an appointment.

Posted by a Superuser, not a Sky employee. Find out more

@Tadhg123 you normally get assigned a slot for a morning or afternoon not a timed appointment.The engineers have multiple jobs assigned for each slot. The order they do them in is down to practicalities and if a job over runs your job can get dropped .

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply