Technical fault

[HH2411]

Hi I'm getting technical issues too all morning! Netflix and other streaming platforms are ok, it's just sky that the problem. Anyone any news about it?

Thanks

[Brodcael]

Same issue in Bolton, tried rebooting both router and puck and now screen is frozen

[Fothergill1]

I and many others have had this issue this morning but it has now been fixed.   You may need to reboot your Glass TV or Puck.  After I did the reboot 30 minutes ago I have not had any more trouble.

[Nigel19076]

• Yes i fixed it, i noticed it said " Software updating" in settings.

[Tracey177]

Tv won't load

[Alan791]

What a load of **bleep** my sky app say all your services are good they are no picture on my sky glass just a lovely colour blue this happens a lot so bloody frustrating 

[Shirley73]

Could get ITV1 this morning, now nothing. All light at green on modem etc. Message on TV says technical fault, try later

[Nikki1701]

Not been able to use my sky stream all day, every channel I try to play comes up with technical fault. Internet connection is fine as I'm able to stream perfectly on other platforms 

[BenJoBanjo]

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@Nikki1701 wrote:

Not been able to use my sky stream all day, every channel I try to play comes up with technical fault. Internet connection is fine as I'm able to stream perfectly on other platforms 

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Have you fully rebooted your puck? Turn it off at the wall for a minute or two then power it back on and allow it to restart. 

Sky claim that a reboot will solve the issue which caused this to happen to many customers this morning. 

[dj801]

Technical fault,please try again later 

nearly every day now 

what's going on 

[ShazR]

Cannot get any channels due to technical fault

[Welshy88]

I've checked all connections and my glass is not playing any channels

[TVNotWorking2]

Had blue screen and technical fault message all day but your service checker says everything is fine. Very frustrating 

[Suey1309]

My sky glass will not load a channel it says there is a technical fault please try later 

[Daniel0210]

@Suey1309 

There was an issue with Stream / Glass this morning which was fixed. Try rebooting the puck.