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Discussion topic: Switching to Fibre Sky Q Hub question

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This message was authored by Sleepy7 This message was authored by: Sleepy7

Switching to Fibre Sky Q Hub question

I have a BT engineer due to switch us from copper to Fibre next week (arranged by Sky).  The Sky website says we don't need a new router, we have the Sky Q one with 3 lights (no voice light and no socket on the back for a direct phone connection).  We have Sky Talk but how do we physically connect the phone to the router?  Currently it connects via the adapter that came with the Sky Q hub and that adapter plugs into the BT socket.  When the switch to fibre happens I expect the existing BT socket to be obsolete.


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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Switching to Fibre Sky Q Hub question

Posted by a Superuser, not a Sky employee. Find out more

@Sleepy7 

 

Hopefully its the upright black broadband hub sr203 or the  sky mx white hub sr213. Get back to us if you still haven't rec'd it

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