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Discussion topic: Speed

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This message was authored by Mattgodwin This message was authored by: Mattgodwin

Speed

Sky reckons my speed is 151mbs but I've tested it and it's 70.

Its not supposed too drop below 100.

what could cause this?

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Speed

Posted by a Superuser, not a Sky employee. Find out more

@Mattgodwin 

 

What device and app/website are you using to do the speed check

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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Mattgodwin
Topic Author
This message was authored by Mattgodwin This message was authored by: Mattgodwin

Re: Speed

Speed.net and I've tested it on my firestick.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Speed

Posted by a Superuser, not a Sky employee. Find out more

@Mattgodwin 

 

The minimum speed guarantee is from the internet to the ISP router, not from the router to a client device (and particularly not a wireless one)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Mattgodwin
Topic Author
This message was authored by Mattgodwin This message was authored by: Mattgodwin

Re: Speed

The firestick is hard wired,so the speed shouldn't drop by 80 ?or is that what happens?

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Speed

Posted by a Superuser, not a Sky employee. Find out more

@Mattgodwin 

 

Firesticks don't require than 30Mbps so its likely that the ethernet adapter is only fast 100Mbps

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Mattgodwin
Topic Author
This message was authored by Mattgodwin This message was authored by: Mattgodwin

Re: Speed

So how do I check my speed then?

sky are suggesting I'm at 150 whereas any tests I'm conducting don't give me anything like that.

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Speed

Posted by a Superuser, not a Sky employee. Find out more

@Mattgodwin 

 

At the least you're losing 50Mbps due to the ethernet adapter plus 5-10% of that speed due to  the ethernet cable itself 

 

What hub do you have?   You could run a speed test using wifi using the 5ghz wifi band which would not be limited to 100Mbps it should give you a reading of 10% less than your 150Mbps

 

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Speed

Posted by a Superuser, not a Sky employee. Find out more

@Mattgodwin 
Due to the chipset the firestick's ethernet speed is limited to 100mbps so you wont get any higher than that anyway.


If you want to test your speeds coming in you need to a use a PC/Laptop/Mac with Gigabit ethernet capabilities.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Mattgodwin
Topic Author
This message was authored by Mattgodwin This message was authored by: Mattgodwin

Re: Speed

I appreciate it won't go above 100 but why am I only getting 70?

 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Speed

Posted by a Superuser, not a Sky employee. Find out more

@Mattgodwin wrote:

I appreciate it won't go above 100 but why am I only getting 70?

 


We don't know until you run a test on another ethernet connected device. It will tell you whether the issue is with the line/router or device. A firestick is a cheap bit of kit it may not always run at full network speeds.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Mattgodwin
Topic Author
This message was authored by Mattgodwin This message was authored by: Mattgodwin

Re: Speed

I'm getting 124 on the laptop which is hard wired.

which is above the allotted amount?

so it would appear that everything is ok even though it's slow.

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Speed

Posted by a Superuser, not a Sky employee. Find out more

@Mattgodwin 

Yes looks like your getting the right speed then, like I said firesticks are cheap bits of kit so network speeds vary on them constantly. 

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Mattgodwin
Topic Author
This message was authored by Mattgodwin This message was authored by: Mattgodwin

Re: Speed

Thx for your help.

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