11 Jun 2024 02:53 PM
Sky reckons my speed is 151mbs but I've tested it and it's 70.
Its not supposed too drop below 100.
what could cause this?
11 Jun 2024 02:55 PM
Posted by a Superuser, not a Sky employee. Find out more
What device and app/website are you using to do the speed check
11 Jun 2024 03:01 PM
Speed.net and I've tested it on my firestick.
11 Jun 2024 03:08 PM
Posted by a Superuser, not a Sky employee. Find out more
The minimum speed guarantee is from the internet to the ISP router, not from the router to a client device (and particularly not a wireless one)
11 Jun 2024 03:34 PM
The firestick is hard wired,so the speed shouldn't drop by 80 ?or is that what happens?
11 Jun 2024 03:39 PM
Posted by a Superuser, not a Sky employee. Find out more
Firesticks don't require than 30Mbps so its likely that the ethernet adapter is only fast 100Mbps
11 Jun 2024 03:42 PM
So how do I check my speed then?
sky are suggesting I'm at 150 whereas any tests I'm conducting don't give me anything like that.
11 Jun 2024 03:52 PM
Posted by a Superuser, not a Sky employee. Find out more
At the least you're losing 50Mbps due to the ethernet adapter plus 5-10% of that speed due to the ethernet cable itself
What hub do you have? You could run a speed test using wifi using the 5ghz wifi band which would not be limited to 100Mbps it should give you a reading of 10% less than your 150Mbps
11 Jun 2024 03:53 PM
Posted by a Superuser, not a Sky employee. Find out more@Mattgodwin
Due to the chipset the firestick's ethernet speed is limited to 100mbps so you wont get any higher than that anyway.
If you want to test your speeds coming in you need to a use a PC/Laptop/Mac with Gigabit ethernet capabilities.
11 Jun 2024 03:55 PM
I appreciate it won't go above 100 but why am I only getting 70?
11 Jun 2024 03:57 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mattgodwin wrote:
I appreciate it won't go above 100 but why am I only getting 70?
We don't know until you run a test on another ethernet connected device. It will tell you whether the issue is with the line/router or device. A firestick is a cheap bit of kit it may not always run at full network speeds.
11 Jun 2024 03:59 PM
I'm getting 124 on the laptop which is hard wired.
which is above the allotted amount?
so it would appear that everything is ok even though it's slow.
11 Jun 2024 04:05 PM
Posted by a Superuser, not a Sky employee. Find out moreYes looks like your getting the right speed then, like I said firesticks are cheap bits of kit so network speeds vary on them constantly.
11 Jun 2024 04:07 PM
Thx for your help.
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