This discussion topic has been answered Discussion topic: Connecting smart lamp.
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Message posted on ‎03 Oct 2024 11:48 AM
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Trying to connect smart lamp but it says the router does not accept UBD and refuses to pair.
Also my qbox and second box are wired but defaults to Wi-Fi. How can I force them to use the wired connections?
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Message posted on ‎03 Oct 2024 02:05 PM
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As posted by @jamesn123
Note that this process does not apply to the new (white) Max Hub
So to split the two channels you need to go to your router config page which can be found by typing 192.168.0.1 into your web browser.
To access the page, you'll need;
username: admin
password: sky OR your WiFi password
- Select wireless from the navigation bar and scroll down a little and untick the 'Synchronise 2.4GHz and 5GHz settings'
- Scroll to the bottom of the page and hit apply.
- Once the page reloads you need to go to the 5GHz wireless settings page on the sub navigation bar below where you click wireless before
- In the 5GHz section you want to go to the box called 'Name (SSID)' and add something like 5g to the end of the current name
- Scroll down and hit apply
- Then on any wireless device you should now see two networks. One network will be the same name as usual and will be 2.4GHz band and the other will be the usual name with 5G on the end (Or whatever you typed). Connect any 5GHz capable device to the 5GHz network and see if it works correctly. The WiFi password should be the same if you havent changed it.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎03 Oct 2024 12:19 PM
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Re: Connecting smart lamp.
@Galriad61 wrote:
Trying to connect smart lamp but it says the router does not accept UBD and refuses to pair.
UDP? What colour is your Sky Hub?
Also my qbox and second box are wired but defaults to Wi-Fi. How can
I force them to use the wired connections?
You'd need to switch off the Q WiFi (which does mean the boxes cannot act as wireless hotspots)
1) Press the ‘Home’ button on your remote control.
2) Scroll down to highlight ‘Settings’ but DO NOTpress select.
3) Press ‘001’.
4) Press ‘Select’
Then: Network -
- 2.4Ghz wireless - Off
- 5Ghz wireless - Off
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on ‎03 Oct 2024 02:04 PM
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Re: Connecting smart lamp.
@TimmyBGood it's black. Thanks
Message posted on ‎03 Oct 2024 02:05 PM
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As posted by @jamesn123
Note that this process does not apply to the new (white) Max Hub
So to split the two channels you need to go to your router config page which can be found by typing 192.168.0.1 into your web browser.
To access the page, you'll need;
username: admin
password: sky OR your WiFi password
- Select wireless from the navigation bar and scroll down a little and untick the 'Synchronise 2.4GHz and 5GHz settings'
- Scroll to the bottom of the page and hit apply.
- Once the page reloads you need to go to the 5GHz wireless settings page on the sub navigation bar below where you click wireless before
- In the 5GHz section you want to go to the box called 'Name (SSID)' and add something like 5g to the end of the current name
- Scroll down and hit apply
- Then on any wireless device you should now see two networks. One network will be the same name as usual and will be 2.4GHz band and the other will be the usual name with 5G on the end (Or whatever you typed). Connect any 5GHz capable device to the 5GHz network and see if it works correctly. The WiFi password should be the same if you havent changed it.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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