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This message was authored by: Rach0611

Sky smart home insurance

I'm wondering if someone can help with this question I've just swapped to the sky max WiFi it's a white wifi hub and not black I'm looking to take out the smart home insurance with sky will the cameras work with this hub will they be compatible as the cameras Ive got are not unfortunately.


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This message was authored by: TimmyBGood Answer

Re: Sky smart home insurance

Posted by a Superuser, not a Sky employee. Find out more

@Rach0611 

 

There's one doorbell and one indoor camera in the 'Smart Tech Bundle' with no option to add more. 

 

For your current hardware with a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.

You can use the same settings to temporarily disable the 5Ghz WiFi band: remember to re-enable it afterwards if you do this.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: TimmyBGood Answer

Re: Sky smart home insurance

Posted by a Superuser, not a Sky employee. Find out more

@Rach0611 

 

There's one doorbell and one indoor camera in the 'Smart Tech Bundle' with no option to add more. 

 

For your current hardware with a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.

You can use the same settings to temporarily disable the 5Ghz WiFi band: remember to re-enable it afterwards if you do this.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: Rach0611

Re: Sky smart home insurance

There is 2 cameras indoor camera and the rin

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This message was authored by: Rach0611

Re: Sky smart home insurance

Thank you for this is the image good on it do you know and clear 

This message was authored by: TimmyBGood

Re: Sky smart home insurance

Posted by a Superuser, not a Sky employee. Find out more

@Rach0611 

 

I'd suggest asking in the Sky Protect forum

 

https://helpforum.sky.com/t5/Sky-Protect/bd-p/Sky-Protect 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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