This discussion topic has been answered Discussion topic: Sky smart home insurance
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Message posted on ‎26 Nov 2024 06:12 PM
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I'm wondering if someone can help with this question I've just swapped to the sky max WiFi it's a white wifi hub and not black I'm looking to take out the smart home insurance with sky will the cameras work with this hub will they be compatible as the cameras Ive got are not unfortunately.
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Message posted on ‎26 Nov 2024 06:17 PM - last edited: ‎26 Nov 2024 06:19 PM
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There's one doorbell and one indoor camera in the 'Smart Tech Bundle' with no option to add more.
For your current hardware with a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.
You can use the same settings to temporarily disable the 5Ghz WiFi band: remember to re-enable it afterwards if you do this.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎26 Nov 2024 06:17 PM - last edited: ‎26 Nov 2024 06:19 PM
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There's one doorbell and one indoor camera in the 'Smart Tech Bundle' with no option to add more.
For your current hardware with a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.
You can use the same settings to temporarily disable the 5Ghz WiFi band: remember to re-enable it afterwards if you do this.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on ‎26 Nov 2024 06:20 PM
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Re: Sky smart home insurance
There is 2 cameras indoor camera and the rin
Message posted on ‎26 Nov 2024 06:23 PM
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Re: Sky smart home insurance
Thank you for this is the image good on it do you know and clear
Message posted on ‎26 Nov 2024 06:41 PM
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Re: Sky smart home insurance
I'd suggest asking in the Sky Protect forum
https://helpforum.sky.com/t5/Sky-Protect/bd-p/Sky-Protect
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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