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Discussion topic: Slow download

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This message was authored by Lynette6 This message was authored by: Lynette6

Slow download

To download a tv programme it takes a hour to download.download speed is 11 and upload speed is .95 which is far below what im paying for

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Slow download

Posted by a Superuser, not a Sky employee. Find out more

@Lynette6 

 

Could you post your router statistics

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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