27 Jun 2022 09:00 PM
I have recently upgraded to ultrafast broadband, openreach have installed the fibre to the property outside, I recieved an email saying my conversion kit would be delivered in 3-5 working days, all I have recieved is an ethernet cable, does the engineer bring the conversion kit when he does the work inside my house?
27 Jun 2022 09:19 PM
Posted by a Superuser, not a Sky employee. Find out more
The conversion kit is an ethernet cable . It overrides the internal vdsl modem by plugging the ethernet port from the ont into lan 4 on the sky hub
Your ont looks like this
27 Jun 2022 09:01 PM
Bareing in mindnthis has been longer than 3-5 working days since the email I recieved
27 Jun 2022 09:18 PM
Posted by a Superuser, not a Sky employee. Find out more@Paul1707 Which router have you got from Sky from the link below.
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
27 Jun 2022 09:19 PM
Posted by a Superuser, not a Sky employee. Find out more
The conversion kit is an ethernet cable . It overrides the internal vdsl modem by plugging the ethernet port from the ont into lan 4 on the sky hub
Your ont looks like this
27 Jun 2022 09:24 PM
Posted by a Superuser, not a Sky employee. Find out more
Bearing in mind if this is an underground feed planning permission from the local council may be required
If your enter your full postal address below and post the notes below the table
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
27 Jun 2022 10:04 PM
The last one
The sky broadband hub
27 Jun 2022 10:08 PM
Posted by a Superuser, not a Sky employee. Find out more
The conversion is the ethernet cable. Has your fibre optic modem been installed (photo above) when are you being activated?
27 Jun 2022 10:08 PM
27 Jun 2022 10:09 PM
Posted by a Superuser, not a Sky employee. Find out more@Paul1707 Well the ethernet cable is for you to connect to the WAN port which is port 4 on that router. When you go on ultrafast you then take out the rj11 to rj11 that goes into the filter when your ultrafast connection goes active.
27 Jun 2022 10:10 PM
The sky engineer is coming this friday, I dont have the item in the photo above now just what openreach installed outside my house, i assume the engineer will fir what you have in the photo above on friday and my ethernet cable.like you say is the conversion kit @cookiemonsteruk
27 Jun 2022 10:11 PM
@Highlinder thanks
27 Jun 2022 10:13 PM
Posted by a Superuser, not a Sky employee. Find out more
Aye, that will be installed when openreach call on friday (i think have to flick back) 👍
27 Jun 2022 10:15 PM
Posted by a Superuser, not a Sky employee. Find out more
Aye, will be fitted on friday 👍
27 Jun 2022 10:17 PM
Great, thanks
27 Jun 2022 10:19 PM
Posted by a Superuser, not a Sky employee. Find out more
What speed have you gone for? 😁 👍
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