Sky compatible routers

[mae-3]

@SamBuster & @jamesn123 

The only workable solution in these cases is to use a non-proprietary VoIP solution with an ATA adapter (about £30) or a complete VoIP phone to same with either Sky or Zen. An additional cost is usually about £6-£10 months with some free minutes.

[SamBuster]

Thanks for that @mae-3 

Would the solution you are describing allow me to keep my current phone number? 

[jamesn123]

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@SamBuster wrote:

Thanks for that @mae-3 

Would the solution you are describing allow me to keep my current phone number? 

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I dont think so in your current state. To move your number to a VOIP provider it would mean you would have to end your Sky connection as I dont believe Sky would/could issue your line a new number mid contract.

Someone correct me if I am wrong?

[SamBuster]

@cookiemonsteruk @mae-3 

Hi Guys, I am trying to setup my new router, I have this screen and not sure which one to select? Help please!

[SamBuster]

Hasn't managed to get it to work yet. Here are the settings I tried . Please help 😕

[cookiemonsteruk]

@SamBuster 

Try also adding vlan id tag 101 to lan settings -> iptv

 

Also @mae-3 should nat be disabled on the asus ?

[jamesn123]

@OnlyAsh 

Make sure you've had both the Sky router & your new router unplugged from the line for a little while first as often your new router wont register with Sky if you've only just unplugged the Sky hub

[mae-3]

@cookiemonsteruk & @SamBuster 

NAT should be enabled.

[SamBuster]

Thanks for all your help so far guys. I am strill struggling through.

I tried @jamesn123 's suggestion of waiting for 5 minutes with everything unplugged.

anlso VID 101 setting suggested by @cookiemonsteruk 

Nat is enabled as @mae-3 suggested but no luck

it says 

and these are the lights on the TD W9970 

And this is how it is pugged in 

I would really appriciate any help please 😥

[SamBuster]

Also here is the first screen when setting up the asus, I just went with Automatic IP.

Sould I have selected DHCP? or anything else?

[mae-3]

@SamBuster 

Automatic IP is good which means DHCP.

[SamBuster]

OK in that case I am really not sure what is wrong. I don't even know if the problem is ont he TD-W9970 side or on the AUSUS side. Is there any way to check that the TD-W9970 bit is OK?

[mae-3]

@SamBuster 

Can we see the WAN tab screen, and have you filled in the DHCP Option 61 field with 'anything@skydsl|anything' without the single quotes?

[SamBuster]

Thanks @mae-3 

See under DHCP option

[SamBuster]

@cookiemonsteruk 

Interestingly now it says "connected" but   I can't really connect to the internet.

however if I do

" vlan id tag 101 to lan settings -> iptv" as you suggested, it says it is not connected.

When I remove it it says connected. But I can't access the internet yet