Discussion topic: Re: Adult Content Restriction
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 13 Apr 2024 08:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Adult Content Restriction
Can you change the safety back into from 13 to 18 please
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 13 Apr 2024 08:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Adult Content Restriction
I remove the 13-year-old to 18 year olds safety button please
Message posted on 13 Apr 2024 08:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Adult Content Restriction
Thank you
Message posted on 13 Apr 2024 08:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Adult Content Restriction
This link explains what to do:
https://www.sky.com/help/articles/parental-controls-sky-mobile
You can either use one from a family member or friend or if you have a phone contract with Sky then you can call them and they will do this for you as only someone aged 18 or over can sign a credit agreement so they will already know that you are older than 18 for the adult settings to be changed. 150 is the free number to use to call Sky on.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 13 Apr 2024 08:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Adult Content Restriction
@SalMarsella14 wrote:
Can you change the safety back into from 13 to 18 please
Is this Sky Mobile (where you have posted) or Sky Broadband related ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 13 Apr 2024 08:17 PM - last edited: 13 Apr 2024 08:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Adult Content Restriction
@SalMarsella14 No one on the forum can do that for you, you need to do it yourself by followingb the link posted by @caesarome
However if this is for broadband follow the steps here https://www.sky.com/help/home/broadband/security-and-protection/sky-broadband-shield/articles/sky-br...
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 14 Apr 2024 07:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Adult Content Restriction
You have not taken it off please take the broadband shield off please
Message posted on 14 Apr 2024 08:45 AM - last edited: 14 Apr 2024 08:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Adult Content Restriction
@SalMarsella14
You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum. Please read the reply's provided already.
Your two duplicate posts have been removed.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 14 Apr 2024 10:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Adult Content Restriction
You should be able to do this yourself here:
https://broadbandshield.sky.com/
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 14 Apr 2024 02:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Adult Content Restriction
I dont wany and adult restrictions on my account. Im not sure who has just requested they go back on?!
Message posted on 14 Apr 2024 03:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Adult Content Restriction
@Crit the default setting for Sky's Broadband Shield is age 13 as that is what the regulators require. However as explained above the control of Broadband Shield is down to the account holder. It is pretty simple to,do,just log intto the My Sky app go to product options and change level there. If its not working for somecreason give Sky a call so they can get your account sorted out.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page