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Discussion topic: Moved home

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This message was authored by: Jamessquash

Moved home

Hi I currently moved and cancelled sky i am due to send my boxes back ,I have changed my mind and want to stay as the new home has sky already laid ,can I use my own boxes and re install set up/contract 

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This message was authored by: TimmyBGood

Re: Moved home

Posted by a Superuser, not a Sky employee. Find out more

@Jamessquash 

 

Probably not, because the logistics mechanism for the cancellation will already be in progress.

 

Note that for broadband Sky isn't 'already laid' even if it was the ISP for the previous occupants.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: mormegil

Re: Moved home

If you call in then they can stop the cancellation so you don't need to return equipment and then arrange to move your services to the new address 

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