Discussion topic: Moved home
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Message posted on 30 Jul 2025 09:22 AM
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Moved home
Hi I currently moved and cancelled sky i am due to send my boxes back ,I have changed my mind and want to stay as the new home has sky already laid ,can I use my own boxes and re install set up/contract
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Message posted on 30 Jul 2025 09:31 AM - last edited: 30 Jul 2025 09:42 AM
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Re: Moved home
Probably not, because the logistics mechanism for the cancellation will already be in progress.
Note that for broadband Sky isn't 'already laid' even if it was the ISP for the previous occupants.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 30 Jul 2025 09:37 AM
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Re: Moved home
If you call in then they can stop the cancellation so you don't need to return equipment and then arrange to move your services to the new address
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