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Discussion topic: Possible WhatsApp scam

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This message was authored by: Family+Walker

Possible WhatsApp scam

Hi. I have been contacted by what looks like a genuine Sky WhatsApp account suggesting I am eligible for a full fibre upgrade. Is this genuine? 

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This message was authored by: cookiemonsteruk

Re: Possible WhatsApp scam

Posted by a Superuser, not a Sky employee. Find out more

@Family+Walker 

 

A few months back sky did start a whatsapp campagn tnw migrate superfast part fibre customers to full fibre 

 

If in doubt call sky

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: caesarome

Re: Possible WhatsApp scam

Posted by a Superuser, not a Sky employee. Find out more

@Family+Walker 

https://www.sky.com/help/articles/full-fibre-broadband-at-no-extra-cost

 

We might also send you a WhatsApp message if you’re eligible.

WhatsApp message: “Great news, [name]. Your home is now eligible for Full Fibre…”

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This message was authored by: TimmyBGood

Re: Possible WhatsApp scam

Posted by a Superuser, not a Sky employee. Find out more

@Family+Walker 

 

If it's in the UK, one possible point of confirmation is to use the BT Wholesale Availability Checker to verify which broadband provisioning types are available.

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.

 

Remove any personal information (such as the address itself) if you post an image.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Pam109

Re: Possible WhatsApp scam

I have just had the same WhatsApp twice in same day.  Would like to know whether this is a scam please.

 

This message was authored by: TimmyBGood

Re: Possible WhatsApp scam

Posted by a Superuser, not a Sky employee. Find out more

@Pam109 

 

As is stated in the posts above yours, there's a legitimate Sky campaign currently going out on WhatsApp.

 

Of course it's always possible that scammers spot this and use it to their own advantage.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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