Discussion topic: Poor internet
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Message posted on 28 Aug 2025 11:03 PM
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Poor internet
Our internet keeps dropping continuously.
engineers were out and problem still persists. Not the service I paid for. Sure this is a breach of contract.
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All Replies
Message posted on 29 Aug 2025 07:06 AM
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Re: Poor internet
@Craig123459 if Sky cannot deliver a stable connection then they are likely release you from contract if you complain. However thst doesn't necessarily help,you as moving to another isp using the same line will have the same issue.
Line faults can be hard to identify and fix and require multiple attempts. If you would like help,from the forum and you have a black Sky hub post your hub's connection stats see Sky Hub statistics
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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