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Discussion topic: Slow internet

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This message was authored by: Nav15

Slow internet

I've got slow broadband at home I've used the Sky speed test and it's fine. But still difficult loading on my devices. Buffing all the time. Done a speed test in third party and this is what I get. 

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This message was authored by: Chrisee

Re: Slow internet

Posted by a Superuser, not a Sky employee. Find out more

@Nav15 A speedctest run on acdevice connected by wifi to your Sky hub will show the slowest part of the transfer which iin this case will be the WiFi speed to your hub. 

Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surface then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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