27 Dec 2024 02:24 PM
When I check the connections on the app is say ok and the speed looks good, but for about three weeks now I can use the broadband for Facebook, Instagram and all social media platforms. The speed is very poor
28 Dec 2024 10:20 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
29 Dec 2024 04:35 AM
I have not received any message for anyone to elp the situation. The network is so bad I am already planning on replacing sky.
03 Jan 2025 12:25 PM
When I say poor broadband it's the strength of the signal to my elexa my printer and my security cameras since I got the update I can’t get no signal to said items even 3 of them in same room one upstairs not working
03 Jan 2025 12:37 PM
My broadband is not conecting to my printer elexa and security cameras
03 Jan 2025 02:09 PM
Posted by a Sky employeeHi there, @Paul495. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion