Poor broadband

[Francisonyegas]

When I check the connections on the app is say ok and the speed looks good, but for about three weeks now I can use the broadband for Facebook, Instagram and all social media platforms. The speed is very poor

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Francisonyegas]

I have not received any message for anyone to elp the situation. The network is so bad I am already planning on replacing sky.