0

Discussion topic: Poor broadband

Reply
Avatar for Hazelthomas62
Level 0 icon
What's this?
This message was authored by: Hazelthomas62

Message posted on ‎21 Dec 2024 07:13 PM

Poor broadband

Broadband speeds very poor, will not operate our drive alarm and camera. You have supplied a booster still poor. Our old Broadband before full fibre was far better. We will hold Sky responsible for our security system not working.
Report post
Post 1 of 4
179 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎21 Dec 2024 07:31 PM

Re: Poor broadband

Posted by a Superuser, not a Sky employee. Find out more

@Hazelthomas62 
We are mainly customers on here trying to help other customers and you aren’t directly contacting Sky Customer Services.

 

You will have to contact Sky if you're still having issues.

 

(Your duplicate thread has been removed as you have this one).


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 4
167 Views
0 Likes
Reply
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎21 Dec 2024 07:40 PM

Re: Poor broadband

Posted by a Superuser, not a Sky employee. Find out more

@Hazelthomas62  Good luck with holding Sky responsible for an alarm system not working.  Suggest you have a read of the T&C's you have agreed to

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 3 of 4
159 Views
0 Likes
Reply
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎21 Dec 2024 08:28 PM

Re: Poor broadband

Posted by a Superuser, not a Sky employee. Find out more
@Hazelthomas62 wrote:
 We will hold Sky responsible for our security system not working.

No domestic ISP can be held liable for any such thing.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 4 of 4
139 Views
0 Likes
Reply
Reply