24 Dec 2023 01:28 AM
Hi we have had a small leak tonight and water gas got into our main socket where we plug the cable for the Internet the one that looks like a phone cable. Is there an alternative to use until we get this socket repaired as obviously our Internet is down.
Thanks
24 Dec 2023 06:28 AM
Posted by a Superuser, not a Sky employee. Find out more@mel28 if you have a master phone socket with two connections one of which is for the hub then you are stuck. If however there is only one outlet on the socket and you use a filter to connect the hub any other phone socket in your home should work. If the line filter got wet that may need replacing
There is a chance once the socket dries out thst your connection might start working again. Phone connections carry a low voltage from the exchange so dont try it until the area is completly dry but phone lines are remarkably resiliant against getting wet,
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