This discussion topic has been answered Discussion topic: Replacement Master Phone Socket
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Message posted on ‎14 Nov 2022 04:29 PM
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I wish to replace and relocate my existing BT Master phone socket. As a Sky customer, how is this done, as BT Openreach will not do it as I am a Sky customer?
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Message posted on ‎14 Nov 2022 05:18 PM
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@Tony+D1Give Sky a call and request a master socket move. Sky will ask you to pay for this as I posted above. Just dial 150 on your landline and go through the prompts. If it tries to send you back here stay on the line.
If you have found this solution helpful please tick this as the answer.
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Message posted on ‎14 Nov 2022 04:31 PM
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Re: Replacement Master Phone Socket
@Tony+D1Do you get your phone calls through internet only calls? A master socket move can be done with a charge of £65. Do you plug your phone into the master socket or into the router to make calls?
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Message posted on ‎14 Nov 2022 04:34 PM
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Re: Replacement Master Phone Socket
I make calls through the Master Socket
Message posted on ‎14 Nov 2022 05:18 PM
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@Tony+D1Give Sky a call and request a master socket move. Sky will ask you to pay for this as I posted above. Just dial 150 on your landline and go through the prompts. If it tries to send you back here stay on the line.
If you have found this solution helpful please tick this as the answer.
Message posted on ‎16 Nov 2022 05:18 PM
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Re: Replacement Master Phone Socket
Thanks, I have contacted Sky and arranged for the Master socket move.
Message posted on ‎16 Nov 2022 10:33 PM
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Re: Replacement Master Phone Socket
Did they tell you how much it would cost and when it could be done?
Message posted on ‎22 Oct 2024 10:14 AM
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Re: Replacement Master Phone Socket
I've just rang now to have my master socket moved ,takes about 10 days and cost £65
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