Broadband
1

Discussion topic: Damaged Internal Phone Line Needs Replacing

Reply
Phil4510
What's this?
This message was authored by Phil4510 This message was authored by: Phil4510

Damaged Internal Phone Line Needs Replacing

‎09 Sep 2024 12:46 PM

The main phone/internet wire inside the house is damaged and needs replacing, we still have a connection for now but unsue for how long. Is this an BT Openreach issue to resolve or do i go through Sky?

Report post
Post 1 of 2
197 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Damaged Internal Phone Line Needs Replacing

‎09 Sep 2024 02:12 PM

Posted by a Superuser, not a Sky employee. Find out more

@Phil4510 

 

Through Sky: Openreach doesn't accept direct fault reports.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

View this Answer within the discussion

Report post
Post 2 of 2
185 Views
Reply

Did this answer not help you?

Reply

All Replies

TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Damaged Internal Phone Line Needs Replacing

‎09 Sep 2024 02:12 PM

Posted by a Superuser, not a Sky employee. Find out more

@Phil4510 

 

Through Sky: Openreach doesn't accept direct fault reports.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 2
186 Views
Reply

Did this answer not help you?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion