sky checker, said you have problems with WiFi, an openreach engineer was sent out by sky. He did diagnostic check on router afterifting my speed which had dropped, said router faulty Iwill request new one for you, long story short, I have complained on several occasions I haven't received it they don't seem to think I should have one unless a technician speaks to me, they have done diagnostic tests yesterday there is a problem, phone cuts out 3 times now, emails repeat same things, sky checker showing fault, message on phone network unstable. How do I get some to send the new router that is clearly needed,. Same phone number given for technical service, and customer service yet no one helps. Help needed please!!!
