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Discussion topic: Internet keeps going on and off

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Steven51
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This message was authored by Steven51 This message was authored by: Steven51

Internet keeps going on and off

‎14 Mar 2024 02:52 PM

Internet keeps going on and off today not much use when you have a sky TV and trying to do online training keeps having to unplug and restart can't find anything online if they have a fault somewhere
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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet keeps going on and off

‎14 Mar 2024 03:42 PM

Posted by a Superuser, not a Sky employee. Find out more

@Steven51 you can run the connection test in the My Sky app which works over a mobile connection which will tell you if there is a known fault affecting your area.However most likely explanation is a fault on your line which you will havecto report to Sky so they can get it fixed.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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jamesn123
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Re: Internet keeps going on and off

‎14 Mar 2024 03:54 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Steven51 

Please post your router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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