One device at a time

[Lucy011]

Hello we are having awful trouble with our wifi we cannot work on a desktop and have the tv on at the same time as buffering and taking ages to open documents on the computer, this is stopping us from working, it says there are no problems but something is wrong, please help 

[GD1]

@Lucy011   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

You could also try thes steps in this link to imnprove wifi speeds https://www.sky.com/help/home/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/arti...

[Lucy011]

Hi it says

Connection spped (kbps) Downstream 8029 upstream 799

Line Attenuation (dB) downstream 51.0 upstream 32.3

Noise Margin (dB) downstram 3.0 upstream 14.2

Is this slow and causing a problem, driving us mad