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Discussion topic: Odd Internet connections

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This message was authored by Jj84 This message was authored by: Jj84

Odd Internet connections

When I check my broadband it says my mobile is connected via earth net cable and other connected items say connected by WiFi booster but I do not have 1 and my mobile is connected via WiFi not an earth net cable... 

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Jj84
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This message was authored by Jj84 This message was authored by: Jj84

Re: Odd Internet connections

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Odd Internet connections

Posted by a Superuser, not a Sky employee. Find out more

@Jj84 

 

Do you have a 3rd party extender or power line adapters.  If so it could be that the hub is picking the fact that the extender itself is etherneted

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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Jj84
Topic Author
This message was authored by Jj84 This message was authored by: Jj84

Re: Odd Internet connections

I have standard connection. From fiber box that comes in to the house to hub connected via earth net cable I have no other equipment 

Jj84
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This message was authored by Jj84 This message was authored by: Jj84

Re: Odd Internet connections

Also it states that my mobile is wired... but I'm on WiFi... 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Odd Internet connections

Posted by a Superuser, not a Sky employee. Find out more

@Jj84 

 

Your sky q minis also produce a wifi signal as part of the sky q mesh. Are any sky q minis etherneted?  

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Jj84
Topic Author
This message was authored by Jj84 This message was authored by: Jj84

Re: Odd Internet connections

No everything is on WiFi the only thing connected to an earth net is the main hub 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Odd Internet connections

Posted by a Superuser, not a Sky employee. Find out more

@Jj84 

 

The devices connected as wifi extender are probably connected to the wifi created by the sky q minis which replicate the sky hub ssid . The one showing wired is more than likely an anomaly but non critical

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Jj84
Topic Author
This message was authored by Jj84 This message was authored by: Jj84

Re: Odd Internet connections

Can I stop them from being on extended WiFi from sky boxes so I am directly connected to the hub? 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Odd Internet connections

Posted by a Superuser, not a Sky employee. Find out more

@Jj84 you cannot control which Sky unit a device connects to as the network is designed to allow devices to roam seamlessly. This can hit issues as a device will connect via the closest Sky box which msy not be the fastest. Its the way the Sky Q system works and given its now pretty old technology it is not going to be changed. 

I wouldn't worry too much about the listing you posted as it has bugs in identfying devices and their connections use it as a guide nothing more.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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