05 Jan 2024 12:06 AM
When I check my broadband it says my mobile is connected via earth net cable and other connected items say connected by WiFi booster but I do not have 1 and my mobile is connected via WiFi not an earth net cable...
05 Jan 2024 12:09 AM
05 Jan 2024 12:47 AM
Posted by a Superuser, not a Sky employee. Find out more
Do you have a 3rd party extender or power line adapters. If so it could be that the hub is picking the fact that the extender itself is etherneted
05 Jan 2024 01:58 AM
I have standard connection. From fiber box that comes in to the house to hub connected via earth net cable I have no other equipment
05 Jan 2024 02:01 AM
Also it states that my mobile is wired... but I'm on WiFi...
05 Jan 2024 02:37 AM
Posted by a Superuser, not a Sky employee. Find out more
Your sky q minis also produce a wifi signal as part of the sky q mesh. Are any sky q minis etherneted?
05 Jan 2024 02:45 AM
No everything is on WiFi the only thing connected to an earth net is the main hub
05 Jan 2024 02:58 AM
Posted by a Superuser, not a Sky employee. Find out more
The devices connected as wifi extender are probably connected to the wifi created by the sky q minis which replicate the sky hub ssid . The one showing wired is more than likely an anomaly but non critical
07 Jan 2024 12:06 AM
Can I stop them from being on extended WiFi from sky boxes so I am directly connected to the hub?
07 Jan 2024 08:18 AM
Posted by a Superuser, not a Sky employee. Find out more@Jj84 you cannot control which Sky unit a device connects to as the network is designed to allow devices to roam seamlessly. This can hit issues as a device will connect via the closest Sky box which msy not be the fastest. Its the way the Sky Q system works and given its now pretty old technology it is not going to be changed.
I wouldn't worry too much about the listing you posted as it has bugs in identfying devices and their connections use it as a guide nothing more.
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