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Discussion topic: Odd Internet connections

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This message was authored by: Jj84

Odd Internet connections

When I check my broadband it says my mobile is connected via earth net cable and other connected items say connected by WiFi booster but I do not have 1 and my mobile is connected via WiFi not an earth net cable... 

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This message was authored by: Jj84

Re: Odd Internet connections

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This message was authored by: cookiemonsteruk

Re: Odd Internet connections

Posted by a Superuser, not a Sky employee. Find out more

@Jj84 

 

Do you have a 3rd party extender or power line adapters.  If so it could be that the hub is picking the fact that the extender itself is etherneted

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: Jj84

Re: Odd Internet connections

I have standard connection. From fiber box that comes in to the house to hub connected via earth net cable I have no other equipment 

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This message was authored by: Jj84

Re: Odd Internet connections

Also it states that my mobile is wired... but I'm on WiFi... 

This message was authored by: cookiemonsteruk

Re: Odd Internet connections

Posted by a Superuser, not a Sky employee. Find out more

@Jj84 

 

Your sky q minis also produce a wifi signal as part of the sky q mesh. Are any sky q minis etherneted?  

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
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If I say something you like give a thumbs up
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This message was authored by: Jj84

Re: Odd Internet connections

No everything is on WiFi the only thing connected to an earth net is the main hub 

This message was authored by: cookiemonsteruk

Re: Odd Internet connections

Posted by a Superuser, not a Sky employee. Find out more

@Jj84 

 

The devices connected as wifi extender are probably connected to the wifi created by the sky q minis which replicate the sky hub ssid . The one showing wired is more than likely an anomaly but non critical

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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This message was authored by: Jj84

Re: Odd Internet connections

Can I stop them from being on extended WiFi from sky boxes so I am directly connected to the hub? 

This message was authored by: Chrisee

Re: Odd Internet connections

Posted by a Superuser, not a Sky employee. Find out more

@Jj84 you cannot control which Sky unit a device connects to as the network is designed to allow devices to roam seamlessly. This can hit issues as a device will connect via the closest Sky box which msy not be the fastest. Its the way the Sky Q system works and given its now pretty old technology it is not going to be changed. 

I wouldn't worry too much about the listing you posted as it has bugs in identfying devices and their connections use it as a guide nothing more.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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