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Discussion topic: No internet

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Avatar for LeeLee2
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This message was authored by: LeeLee2

Message posted on ‎03 Oct 2024 08:36 PM

No internet

no internet on the box just cut off when I was watching tv 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎04 Oct 2024 07:31 AM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@LeeLee2 work through this trouble shooter https://www.sky.com/help/articles/hub-lights-explained-start

 

If the hub has lost connection to the exchange and the My Sky app connection test run overca mobile connection doesnt tell you Sky are aware of an issue affecting your line call Sky to report it.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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