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Discussion topic: New router keeps dropping off mini box
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This message was authored by: Stevenpeddie
Message posted on 03 Oct 2024 08:35 PM
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New router keeps dropping off mini box
Got a new router the white one?? Was supposed to be faster than my old router but so far after 4 days it's a nightmare keeps losing signal and one of my mini sky q boxes keeps losing connection to main sky box and WiFi
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Oct 2024 07:28 AM
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Re: New router keeps dropping off mini box
@Stevenpeddie the new Sky Max hub cannot connect directly to Sky Q Minis they have to connect via your main Sky Q box. This is because like routers from other ISPs the new hub does not support the Sky Q WiFi mesh system. If the mini cannot connect to the main Q box then call Sky as they need to provideca booster.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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