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Discussion topic: No internet

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Luke240784
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This message was authored by Luke240784 This message was authored by: Luke240784

No internet

‎07 Sep 2024 10:00 AM

I have lost internet at home. Although it's shown as very low signal I am unable to connect tv box plus white router does not have connected light on.   Other devises show very low signal so not working. 

Furthermore two other sky wifi options are coming up that I've never seen with perfect signal. Obviously password protected so I am unable to connect. 

 

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: No internet

‎07 Sep 2024 02:12 PM

Posted by a Superuser, not a Sky employee. Find out more

@Luke240784  If you have a black router.

 

Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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