No internet light on hub

[JjjennyCyy]

No internet light on hub, try to reset the hub but not work

[Highlinder]

@JjjennyCyy Can you please run the servuce checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

Run a more updated broadband test by pressing on the broadband button on the service checker.

[JjjennyCyy]

I try it, the result is there's problem with your Sky broadband, how can I do ? I can't connect the internet 

[Hermoinebrooks]

This seems to be an ongoing problem,I've been told by sky they know there's a problem and I can cancel my subscription for broadband and try someone else 

[JjjennyCyy]

I call the sky technical team , solve the problem already, thank you

[Highlinder]

@JjjennyCyy  What was the outcome of your  issue?