Discussion topic: No internet CH42

This message was authored by: liverlad41 · ‎24 Jan 2024

No broadband for hours in CH42 area,

This message was authored by: Daniel0210 · ‎24 Jan 2024

It could be maintenance taking place. That is normally scheduled for overnight so as to have the minimum of impact as most customers are asleep. Otherwise it's likely to be weather related due to the storms.

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This message was authored by: Chrisee · ‎24 Jan 2024

@liverlad41 if you run the connection testvin the My Sky app does it report a known issue affecting your line? If it does the issue will be repaired but nobody can tell you how long that may take as @Daniel0210 points out there are loads of weather affected issues needing fixing. If there isn't a known issue call Sky and report your line as down.

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Discussion topic: No internet CH42

No internet CH42

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