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Discussion topic: No broadband outage

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This message was authored by: drewstuartwiles

No broadband outage

Live in Maidstone area and Broadband's been down since this afternoon.  Anyone else having issues and when will it get back up?

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This message was authored by: Chrisee

Re: No broadband outage

Posted by a Superuser, not a Sky employee. Find out more

@drewstuartwiles if you haven't fonecso run the service checker in the My Sky app using amobilecconnection to find out if Sky are aware of a fault affecting your line. If they are unfortunately you will havecto brcpatient as it is impissible to knowxwhen a particular faultvwill becfixed. If Sky are not saying tgey no of a fault call them in the morning to report the issue sonthey can get Openreach toncheck your line in the next few days. Calling tonight wont speed thingscup,even if you coukd get through.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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