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Discussion topic: No Internet since 12:10am

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This message was authored by asaleem89 This message was authored by: asaleem89

No Internet since 12:10am

The 2nd and 4th light (from left) on modem turned red half hour ago. I restarted the modem which resulted in three green lights but the 4th one is still orange. I have no Internet.
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This message was authored by Danny21001 This message was authored by: Danny21001

Re: No Internet since 12:10am

Same ive got an orange light on my internet and voice 

This message was authored by Chocolat18 This message was authored by: Chocolat18

Re: No Internet since 12:10am

Internet light gone out - no broadband service at all. Had the same issue from 11:30 until 15:00 on 26th

This message was authored by SpecialK84 This message was authored by: SpecialK84

Re: No Internet since 12:10am

It's absolutely ridiculous.  This isn't the first time this has happened. Happens every  6 weeks or so! Always happens at a time when Sky phone lines are closed too

This message was authored by Maria221 This message was authored by: Maria221

Re: No Internet since 12:10am

I have the same problem where are yoy based? 

This message was authored by SpecialK84 This message was authored by: SpecialK84

Re: No Internet since 12:10am

West Yorkshire 

This message was authored by Redoy This message was authored by: Redoy

Re: No Internet since 12:10am

Same problem I'm experiencing almost daily 

This message was authored by Jaffa1966 This message was authored by: Jaffa1966

Re: No Internet since 12:10am

Same prob since about 12am

asaleem89
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This message was authored by asaleem89 This message was authored by: asaleem89

Re: No Internet since 12:10am

It's has literally become a pain in the **bleep**. What kind of crappy service is this. I agree, it has been going on for quite some time now. Everytime I'm in an online meeting the signal keeps dropping and light on modem keeps changing to orange.

This message was authored by Frankie1955 This message was authored by: Frankie1955

Re: No Internet since 12:10am

Same here. I live in Bradford at the moment internet. I reset anf reboot many many. Stretch online while watching. I think it’s time I considered the supplier. Goes down the drain in heaven, waking up to early 2000s speeds in 2024. That’s ridiculous, especially since we are paying a **bleep** ton for internet. 

This message was authored by Johns28 This message was authored by: Johns28

Re: No Internet since 12:10am

Same here. Seems to coincide with the automatic test of the system sky run. 

Everything's knocked out as a result so if you're vulnerable when this happens no phone line, no Internet and unless you have a charged mobile - no way of asking for help.

This message was authored by Johns28 This message was authored by: Johns28

Re: No Internet since 12:10am

Just reset router again and it seems to be back on. So off for just over an hour in Bradford from just before midnight.

This message was authored by Mike203 This message was authored by: Mike203

Re: No Internet since 12:10am

I am having the same issue, 2nd and 4th light go orange. The router is reset, then the 4th light named Voice remains orange. This is the 5th time this week I have had to reset the router and also remove the power supply.
This message was authored by Naveen-Paul This message was authored by: Naveen-Paul

Re: No Internet since 12:10am

sky dns servers are down. Configure google dns servers manually 

 

8.8.8.8

8.8.4.4

This message was authored by John_b This message was authored by: John_b

Re: No Internet since 12:10am

My router has been the same for 24 hours now. When I checked on the service checker yesterday, there was an issue in my area. Today, it says there's no problems, but it's still the same my end. I've tried restarting it so many times. All connections are good. 

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