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Discussion topic: No Internet Connection for over an hour.

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This message was authored by LukeWest24 This message was authored by: LukeWest24

No Internet Connection for over an hour.

North Lincolnshire, Internet dropped out and despite numerous restarts and following AI instructions, nothing currently working.

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This message was authored by caesarome This message was authored by: caesarome

Re: No Internet Connection for over an hour.

Posted by a Superuser, not a Sky employee. Find out more

First thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start

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LukeWest24
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This message was authored by LukeWest24 This message was authored by: LukeWest24

Re: No Internet Connection for over an hour.

Tried all solutions and service checkers which were stating there was no issue. Rang up and a single test run was done, they found an issue with the line and now have to wait 72 hours for an engineer to respond.

 

Back to the board games it is.

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