0

Discussion topic: No Internet Connection for over an hour.

Reply
Avatar for LukeWest24
Level 1 icon
What's this?
This message was authored by: LukeWest24

Message posted on ‎20 Mar 2024 06:41 PM

No Internet Connection for over an hour.

North Lincolnshire, Internet dropped out and despite numerous restarts and following AI instructions, nothing currently working.

Report post
Post 1 of 3
378 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎20 Mar 2024 07:49 PM

Re: No Internet Connection for over an hour.

Posted by a Superuser, not a Sky employee. Find out more

First thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
364 Views
0 Likes
Reply
Avatar for LukeWest24
Level 1 icon
What's this?
Topic Author
This message was authored by: LukeWest24

Message posted on ‎20 Mar 2024 09:02 PM

Re: No Internet Connection for over an hour.

Tried all solutions and service checkers which were stating there was no issue. Rang up and a single test run was done, they found an issue with the line and now have to wait 72 hours for an engineer to respond.

 

Back to the board games it is.

Report post
Post 3 of 3
332 Views
0 Likes
Reply
Reply