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Discussion topic: My broadband drops connection particularly between 4pm and 5pm and at various times in the morning

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This message was authored by peterflett50 This message was authored by: peterflett50

My broadband drops connection particularly between 4pm and 5pm and at various times in the morning

My broadband drops connection particularly between 4pm and 5pm and at various times in the morning. It's becoming very unreliable especially for work calls with Teams. We have copper overhead line from a pole (fibre to cabinet but no foreseeable chance of fibre into house). Speed when working is as specified but it's the dropping connection that is really impacting on the service.  

Any assistance greatly appreciated!