Less than 3Mb per second, Hastings

[DanielF98]

As of 6PM, I have had less than 3Mbps download speeds of my usual 70.

Sky service checker reports no faults in my area and that everything is fine dispite my slow speeds.

Nothing I have done on my end has improved the situation.

Oddly, upload speeds are rock solid at 24Mbps

[Highlinder]

@DanielF98 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[DanielF98]

[DanielF98]

Update. As of 8PM, my download speeds are practically 0 and yet upload remains stable (if not slightly lower than normal now)

[SteveHastings]

Same problem. Live just off silverhill

[SteveHastings]

Can't watch tv either!

[Steve771]

Same for me in Hastings. Less than 0.5 MPS download 17 MPS upload

[calmacca]

Same for me in Hastings!

[SteveHastings]

Spoken to sky and they are not aware of issue. Went thru all the trouble shooting. They've escalated to the networking team

[SteveHastings]

Hi Steve,
This is Sky.
I escalated your case to our network team for further investigations.
It could be an issue outside of your home as no fault found inside your house.
They aim to fix fault within 48h, so I will contact you again on Wednesday to see if fixed.
Thank you,
Your Sky Team. NoReply

[matgash]

Same issue here. Upload is strong but download is virtually nil.

[Loins952]

Yep, same issue in Bexhill. Barely downloading but uploading fine.

[Cturner89]

I'm having the same issue in Yorkshire, guaranteed 65mbps and I'm getting between 1.2 and 10mbps?!

Can this be looked into too?

[Cturner89]

Can mine be investigated too? Same issue, slow download speed but reasonable uploads.  Between 1.2 and 10mbps

[CKCE]

Yes, same here. We're in St Leonard's (Robsack) but my partner has been complaining about Sky Stream not working properly for most of the day - the WiFi/ broadband has been down all evening since I've been back from work. Sky troubleshooting and service checker claims everything is working but it clearly isn't (ironically the speed is showing as 'Good' yet 0.00!!)