Discussion topic: Landline not working since superfast broadband installed

This message was authored by: Ranjit69 · ‎26 Oct 2022

Landline not working since superfast broadband installed.

Need to check before calling an engineer out.

This message was authored by: TimmyBGood · ‎26 Oct 2022

If your Sky Hub is the one on the right below, and the 'Voice' light on it is green, that means your telephone handset needs to be plugged into the back of the Hub itself: any 'telephone' wall sockets at the address will no longer work.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Chrisee · ‎26 Oct 2022

@Ranjit69 increasingly Sky have changed the way landline services are delievered if your Sky hub has 4 green lights the phone has tombe plugged into the hub rather than the old phone sockets.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: TimmyBGood · ‎26 Oct 2022

@Ranjit69

https://www.sky.com/help/articles/about-internet-calls

https://www.sky.com/help/articles/set-up-hub-broadband-hub-do-you-have-internet-calls

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Landline not working since superfast broadband installed

Landline not working since superfast broadband installed

All Replies

Re: Landline not working since superfast broadband installed

Re: Landline not working since superfast broadband installed

Re: Landline not working since superfast broadband installed

Was this discussion not helpful?

Search Sky Community

Start a new discussion