Internet on TV keeps cutting out despite saying connection good

[Rumena]

Trying to stream Netflix or YouTube and it's saying connection error or not connected to Internet. Checked settings and it keeps saying Internet is buffering when it is actually connected. It's a small 2 bedroom apartment so the router isn't far from the TV at all.

[Highlinder]

@Rumenado you have a black or white router from Sky for your broadband?

[Rumena]

Hi @Highlinder it's a black router. We didn't get a booster or anything as it's such a small flat. 

[Highlinder]

@Rumena Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[Rumena]

 

[Highlinder]

@Rumena  Going with your router stats it showed a drop in the connection 185 hours before you posted the router stats. But see that the router has been up for 1530 hours which is over 2 months, might consider re-booting it to see if that helps.

[Rumena]

I've had the router only a month so far, how strange. I'll try rebooting. 

Thank you for your help 🙂