Issue with Internet connection

[NickTighe]

Hi, we are having issues with our Aky router connecting to Internet. We have recently moved from Talk Talk to Sky. Everything was working fine until this morning. Does anyone know what the issue may be....Do you know phone number we can contact Sky to get help? Going through troubleshooting on their website takes you in a loop.  

[Highlinder]

@NickTighe  Black or white router from Sky?

[NickTighe]

Black router. Was told its maintenance but suspect this is a lie

[Highlinder]

@NickTighe Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

Why would you think that it would be a lie. Did see by the social media feeds for Sky that a good number of exchanges went down for maintence last night.