Discussion topic: Says no issues - nothing will connect

This message was authored by: Stephanie94x · ‎30 Jul 2024

Been having issue since last night, box has 3 green dots. Ran the tests on the my sky app and says no issue, all running fine. But no devices will connect to the WiFi: phones, tablets, SKY tv ect all days can't connect. Not the best during the the summer holidays with children!

This message was authored by: jamesn123 · ‎30 Jul 2024

Hi @Stephanie94x

I've escalated your post to Sky, look out for a message on the forum

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Lisa-P1987 · ‎30 Jul 2024

Thanks for escalating this. We’ve sent @Stephanie94x an invite to chat.

Thanks

Lisa - Sky Tech Team Expert

This message was authored by: Mr+Flibbles+86 · ‎01 Aug 2024

We are still looking to help you @Stephanie94x . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Discussion topic: Says no issues - nothing will connect

Says no issues - nothing will connect

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