@Zara18 wrote:
Internet connection keeps dropping. I'm back at work tomorrow and work from home so it's vital that this is working. It's been doing this every few months. I dont even use WiFi on my phone at home as it's shocking!
@Zara18 If you post your stats as mentioned then this will indicate if it's a line fault or simply local wifi. Sounds to me like it's the WiFi rather than a fault with the actual broadband connection.
Also to clarify...working from home has no bearing on anything. Sky and many other ISP's are giving you a domestic service, which has fairly pathetic SLA's (service level agreements), which won't make you a priority over anyone else. Of course there is nothing that says you shouldn't use it for work either.
If it is a line fault the standard target is 2 working days to fix from when the fault is logged with Sky.
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