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Discussion topic: Internet keeps cutting out
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This message was authored by: 11Sakima11
Message posted on 03 May 2024 02:37 PM
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Internet keeps cutting out
My Internet keeps dropping out.1 minute it's fine, then 5 min later it completely cuts out!
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 03 May 2024 09:11 PM
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Re: Internet keeps cutting out
@11Sakima11 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
Run the test only when the issues are happening on a mobile device.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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