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Discussion topic: Internet is down

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This message was authored by ronson12 This message was authored by: ronson12

Internet is down

My connection just dropped and my PON light is red. Online sky checks are saying everything is fine which is clearly wrong. Has sky had another region outage? If not can someone check this for me, thanks 


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Internet is down

Posted by a Superuser, not a Sky employee. Find out more

Almost certainlythe loss of service in Sussex was down to maintenance work which is done over night when usage is at a minimum. Annoying but unfortunately part of life like overnight road works. If that was the cause systems should be back this morning.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Joe801 This message was authored by: Joe801

Re: Internet is down

Same issue here

This message was authored by Cerison This message was authored by: Cerison

Re: Internet is down

Same for me. I’ve done multiple WiFi tests, and each time, Sky claims there's no issue, but I still don't have any internet. 

This message was authored by Sabrina_89 This message was authored by: Sabrina_89

Re: Internet is down

I also have the same issue. Although, my sons xbox one is still running via the wifi/Internet!! Has anybody found out why we are experiencing this issue?
This message was authored by SMARYAN This message was authored by: SMARYAN

Re: Internet is down

I am having the same issue, everything seems fine but I have no internet connection. 

This message was authored by Giraffe999 This message was authored by: Giraffe999

Re: Internet is down

Same here in Portsmouth.

 

this is 3rd time in a matter of weeks !

yet the only compensation they give is 2gb data on your sky mobile sim piggy bank.

 

an absolute joke !

This message was authored by jamie231281 This message was authored by: jamie231281

Re: Internet is down

It's the same in Brighton 

This message was authored by NickDale69 This message was authored by: NickDale69

Re: Internet is down

Same in Horsham Sussex - no internet all tests run

This message was authored by Vict This message was authored by: Vict

Re: Internet is down

In-between Chichester and Portsmouth no Internet either, sky say no issues 

This message was authored by Pete_- This message was authored by: Pete_-

Re: Internet is down

Same here east sussex
This message was authored by Sylvpack This message was authored by: Sylvpack

Re: Internet is down

Same in East Sussex!

This message was authored by TrueTrojan This message was authored by: TrueTrojan

Re: Internet is down

Same issue here in Eastbourne, SKY sort this out happens all the time yet ur website says "No Issues"!?

This message was authored by Liddle1 This message was authored by: Liddle1

Re: Internet is down

Same in littlehampton 

This message was authored by Ecw199 This message was authored by: Ecw199

Re: Internet is down

Same here in Havant 

This message was authored by cookieskippy This message was authored by: cookieskippy

Re: Internet is down

Eastbourne no internet

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