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Discussion topic: Internet is down

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This message was authored by ronson12 This message was authored by: ronson12

Internet is down

My connection just dropped and my PON light is red. Online sky checks are saying everything is fine which is clearly wrong. Has sky had another region outage? If not can someone check this for me, thanks 


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Internet is down

Posted by a Superuser, not a Sky employee. Find out more

Almost certainlythe loss of service in Sussex was down to maintenance work which is done over night when usage is at a minimum. Annoying but unfortunately part of life like overnight road works. If that was the cause systems should be back this morning.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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