This discussion topic has been answered Discussion topic: Internet is down
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Message posted on 11 Dec 2024 11:06 PM
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My connection just dropped and my PON light is red. Online sky checks are saying everything is fine which is clearly wrong. Has sky had another region outage? If not can someone check this for me, thanks
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Message posted on 12 Dec 2024 07:11 AM
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Almost certainlythe loss of service in Sussex was down to maintenance work which is done over night when usage is at a minimum. Annoying but unfortunately part of life like overnight road works. If that was the cause systems should be back this morning.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on 11 Dec 2024 11:12 PM
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Re: Internet is down
Same issue here
Message posted on 12 Dec 2024 12:54 AM
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Re: Internet is down
Same for me. I’ve done multiple WiFi tests, and each time, Sky claims there's no issue, but I still don't have any internet.
Message posted on 12 Dec 2024 12:56 AM
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Re: Internet is down
Message posted on 12 Dec 2024 12:56 AM
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Re: Internet is down
I am having the same issue, everything seems fine but I have no internet connection.
Message posted on 12 Dec 2024 12:59 AM
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Re: Internet is down
Same here in Portsmouth.
this is 3rd time in a matter of weeks !
yet the only compensation they give is 2gb data on your sky mobile sim piggy bank.
an absolute joke !
Message posted on 12 Dec 2024 01:07 AM
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Re: Internet is down
It's the same in Brighton
Message posted on 12 Dec 2024 01:10 AM
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Re: Internet is down
Same in Horsham Sussex - no internet all tests run
Message posted on 12 Dec 2024 01:12 AM
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Re: Internet is down
In-between Chichester and Portsmouth no Internet either, sky say no issues
Message posted on 12 Dec 2024 01:15 AM
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Re: Internet is down
Message posted on 12 Dec 2024 01:16 AM
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Re: Internet is down
Same in East Sussex!
Message posted on 12 Dec 2024 01:17 AM
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Re: Internet is down
Same issue here in Eastbourne, SKY sort this out happens all the time yet ur website says "No Issues"!?
Message posted on 12 Dec 2024 01:18 AM
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Re: Internet is down
Same in littlehampton
Message posted on 12 Dec 2024 01:20 AM
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Re: Internet is down
Same here in Havant
Message posted on 12 Dec 2024 01:22 AM
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Re: Internet is down
Eastbourne no internet
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